Waterloo Greenway continues to work in close partnership with the City of Austin to ensure all guests have a fun, safe experience at Waterloo Park.
1401 Trinity St, Austin, TX 78701
Waterloo Park is open daily from 5:00 AM - 10:00 PM, including the Moody Amphitheater. Park hours are subject to change on event days.
The Moody Amphitheater box office will only be open on ticketed event days and will not participate in public on sales. For ticketing related inquiries, please contact boxoffice@waterloogreenway.org.
• Hydrate before, during, and after the event.
• Wear sunscreen, along with light, loose-fitting clothing.
• Concert-goers may bring in one factory-sealed water bottle or an empty plastic water bottle that can be filled up inside the venue. Metal water bottles are not permitted.
• Small handheld fans are allowed.
• Umbrellas are not permitted.
Tickets are available for purchase at Ticketmaster.com.
The Moody Amphitheater Box Office and Ticketmaster are the only authorized ticket vendors for concert events at Moody Amphitheater at Waterloo Park. Tickets purchased from any other source may not be valid or may contain incorrect seating information. Moody Amphitheater is not able to guarantee the ability to honor, replace, or refund invalid tickets. If you purchase tickets from an unauthorized agent in the secondary market, you may run the risk of purchasing counterfeit or invalid tickets.
The only authorized ticket resale service for Moody Amphitheater event tickets is Ticketmaster’s Verified Tickets program. This is an online service that enables fan-to-fan resale transactions. More information can be found on Ticketmaster's Verified Tickets webpage.
Paid parking is available in the surrounding area and at the Texas Facilities Parking Garages located between 12th St. and 17th St. along San Jacinto Blvd. and Trinity St. Access garages from 15th street to avoid traffic in the south Red River Area.
Additionally, you can use the Trip Planner at capmetro.org/plan for public transit options.
Personal bike parking is available at 15th St. & Red River St. and along Trinity St. between 12th St. & 15th St.
If you bring an item to the venue that is not permitted, we do NOT have an item check-in on site. Guests will be asked to return said item to their vehicle or discard in the appropriate receptacle.
Moody Amphitheater at Waterloo Park is a world-class outdoor entertainment venue designed with people of all abilities in mind. It is our top priority to provide equitable access to guests with disabilities at Waterloo Park, and future park spaces along Waterloo Greenway. Upon opening, Moody Amphitheater at Waterloo Park will be in compliance with The Americans with Disabilities Act (ADA).
The ADA Entrance at Moody Amphitheater is located at 1401 N. Trinity St. Austin, TX 78701. ADA ticket holders may enter ADA Entrance with a companion, caretaker, or others in their ticketing party.
Moody Amphitheater has ADA seating options at a variety of different price levels. Accessible seating options are available online on Ticketmaster. Patrons must have a reserved ticket designated for ADA seating areas. Please note: The number and types of accessible tickets vary by event.
Unexpected Needs - If you have an injury or illness that prevents you from using the original seat you purchased, we strongly recommend going through Ticketmaster's Fan Support to exchange your tickets for accessible tickets.
State parking garages have ADA parking spaces available first-come first-served on event days. Convenient venue access is provided immediately east across the street from the garages to the designated ADA entrance.
If you are receiving a Cap Metro Special Transit ride, please instruct the driver to drop you off at 1401 North Trinity street. Expects delays at the end of night during public egress and traffic from the venue.
Capital Metro bus stops located near the venue include:
Stop ID 593: at Lavaca/15th St.
Stop ID 864: at Trinity/12th St.
Stop ID 919: at San Jacinto/14th St.
Stop ID 6382: at Red River/11th St.
If you will need an interpreter for an event, please give us at least 2 weeks notice to secure. Guests that request an interpreter will need to pick up their tickets at will call. When the tickets are picked up we will introduce you to your interpreter for the evening and take you to your seats. There is no charge for interpreter services. Please email info@waterloogreenway.org to arrange for an interpreter for your visit.
ADA stalls are located in each restroom at the northern and southern ends of the venue.
If you have a question about ADA accessibility at Waterloo Park, please contact us at info@waterloogreenway.org.
Alcohol will be sold on site at concessions. A valid and current driver's license or state I.D. card is required to purchase alcohol.
Baby changing stations are located in the women’s restroom at the northern end of the venue, in the Family restroom at the southern end of the venue, and in the Waterloo Park Family Pavilion gender-neutral restroom.
Personal cameras are permitted, however no flash photography, video recording equipment or removable lens devices are allowed, unless approved by the venue.
Overnight camping is not allowed at Waterloo Park.
Cancellations will only occur in the event of severe weather, artist cancellation, or an act of God. In the event of a cancellation, venue social media will be updated and ticket buyers will be notified. Any information about a potential reschedule will be made available. Refunds will be available at the point of purchase.
Park goers of all ages are welcome at all Waterloo Park events, unless otherwise stated. For ticketed events, we do not require a ticket for children ages two and under, but they must sit on a parent's lap. Tickets are required for children ages three and up.
Baby changing stations are located in the women’s restroom at the northern end of the venue, in the Family Restroom at the southern end of the venue, and in the Waterloo Park Family Pavilion gender-neutral restroom.
Nursing parents are welcomed to breastfeed and pump in any area of Waterloo Park where you are comfortable.
Moody Amphitheater at Waterloo Park is proud to partner with FBR Management to offer a wide variety of concession options throughout the venue, including alcoholic and non-alcoholic beverages, food, and snacks. Please note that we are 100% cashless.
We accept Visa, Mastercard, AMEX, Discover, Apple Pay, Samsung Pay, and Google Pay.
Moody Amphitheater does not allow weapons on our property. Guests should follow all applicable laws regarding securing a weapon in a vehicle if they have it on them when they arrive. The venue will not secure weapons and will take no responsibility for any weapons left in vehicles.
The ride share drop-off and pick-up point for Moody Amphitheater events is located along the north curb line of 12 St. just past Red River St. Access ONLY available from Red River northbound, or 12th St. via IH 35 frontage road. Expect delays and traffic as you get closer to the venue.
The main entrance to Moody Amphitheater is located on Red River St. between 12th St. and 15th St. The main entrance features express entry no bag lanes, as well as lanes for screening approved bag sizes.
There is NO drive up access to the main entrance.
The VIP Entrance is located at 1401 N. Trinity St. Austin, TX 78701.
See the Accessibility section for access for patrons with special needs.
Door times can be found on the event listings page.
See Accessibility Guide above.
Small beach towels no larger than 30" x 60" are allowed at Moody Amphitheater. Lawn chairs are not permitted.
Lost & Found is located at the main entrance of Moody Amphitheater at Waterloo Park on the 14th St. Bridge.
On concert/event days, check in with the security supervisor at the main entrance for assistance. All found items are accepted by the main entrance security supervisor and held at the Guest Services office until the end of the event.
All found items that are held at the Moody Amphitheater Guest Services Office will be kept for a maximum of one week after they are turned in. After one week, towels, chairs, hats, and other soft goods will be donated to local homeless shelters.
Phones, IDs, credit cards, keys, and other items that may contain identifying information will be held for two weeks before being boxed and stored in a secure location with Waterloo Greenway Conservancy for 90 days. After 90 days, all found items will be destroyed.
On non-event days, if you are looking for an item that was lost at Moody Amphitheater at Waterloo Park, please get in touch with us at lostandfound@waterloogreenway.org and a member of our team will assist you. Be sure to include a detailed description of your lost item(s), the date you visited, and contact information. For urgent Lost and Found inquiries, please leave a message with our office at 512-682-8056.
First Aid is located on the north side of the Moody Amphitheater, near the Guest Services Office.
Re-Entry is not permitted at Moody Amphitheater unless otherwise instructed by venue management. Please ensure that everything you will need for the event is brought in with you. If you do leave at any point in the evening - you will not be allowed back in without a new ticket. *If you are ejected from the venue due to a policy violation there will be no re-entry allowed.*
Service animals trained for a specific purpose are allowed in accordance with the Americans with Disabilities Act or relevant state and local laws. Emotional support animals are not allowed.
Smoking, vaping or illegal drug use is prohibited at Waterloo Park.
Strollers are not permitted at Moody Amphitheater. The lawn has an incline that makes it unsafe for strollers at the venue. There is NO parking or storage areas for strollers at the venue.
The VIP Entrance is located at 1401 N. Trinity St.
On show days, Will Call is located at the Main Entrance at 14th Street and Red River Street.
The Box Office is open any day there is a ticketed event at the venue. For most event days, the Box Office will open at 5pm and remain open until the main act goes on stage. Tickets can be purchased for any Moody Amphitheater event during hours of operation.
Enjoy nearby food options in the Red River Cultural District:
Hoboken Pie
Koriente
Pelons Tex-Mex
Stubb's Bar-B-Q
Texas Chili Parlour
Scholz Garden
